Fabric Creations respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal information when you visit fabriccreations.co.nz, contact us, enquire about Fabric Creations products or services, or make an enquiry relating to KingTrack.

This website is operated by GBHC Curtains Ltd trading as Fabric Creations and also contains information relating to KingTrack Limited and its products.

Personal Information We Collect
We may collect personal information that you provide directly to us, including:
• your name
• email address
• phone number
• company or business details
• information relating to your enquiry, project, order or requirements
• any other information you choose to provide when communicating with us.

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited and general website usage information.

Contact Forms and Enquiries
When you complete a contact form or contact us through the website, the information you provide is used to respond to your enquiry, provide information about our products or services and communicate with you about your requirements.

If your enquiry relates to KingTrack products or services, your information may be used by Fabric Creations and/or KingTrack Limited for the purpose of responding to your enquiry, providing product or technical information, preparing quotations, processing orders and supplying relevant products or services.

Because KingTrack information is hosted within the Fabric Creations website, KingTrack enquiries may be processed using systems operated or managed by Fabric Creations.

How We Use Your Information

‍We may use your personal information to:
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• respond to enquiries and requests
• provide product information and technical assistance
• prepare quotes
• provide products and services
• communicate with you about current or potential projects
• manage customer and business relationships
• improve our website, products and services
• understand how visitors use our website
• maintain the security and functionality of our website and systems
• comply with our legal obligations.

We will only use personal information for the purpose for which it was collected, or for another purpose permitted under the Privacy Act 2020.

Sharing Your Personal Information

We do not sell or rent your personal information.

We may share personal information between Fabric Creations and KingTrack Limited where this is reasonably necessary to respond to an enquiry, prepare a quote, fulfil an order or provide relevant products or services.

We may also provide personal information to trusted third-party service providers where reasonably necessary to operate our business or website. These may include:

• website hosting providers
• IT and email service providers
• freight and logistics providers
• suppliers and manufacturers
• analytics providers
• professional advisers
• other service providers involved in delivering our products or services.

We may also disclose personal information where required or permitted by law.

Where personal information is disclosed outside New Zealand, we will take reasonable steps to ensure it is handled in accordance with the requirements of the Privacy Act 2020.
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Cookies and Website Analytics
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Our website may use cookies and similar technologies to improve website functionality, understand website usage and provide a better browsing experience.
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Cookies are small files stored on your device by your browser. Depending on your browser settings, you may be able to block or delete cookies. Disabling cookies may affect some website functionality.
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We may also use analytics or other third-party tools to collect aggregated information about how visitors interact with our website.
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Marketing Communications
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If you choose to receive marketing communications from us, we may use your contact details to provide relevant news, product information, updates or information about our services.

Marketing communications may relate to Fabric Creations, KingTrack or related products and services where appropriate.
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You can unsubscribe at any time using the unsubscribe option contained in the communication or by contacting us directly.
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Sensitive Information

We do not generally seek to collect sensitive personal information.
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If sensitive information is provided to us, we will only collect, use or disclose it where reasonably necessary, where you have consented, or where permitted or required by law.
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Storage and Security
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We take reasonable steps to protect the personal information we hold against loss, misuse, unauthorised access, disclosure, alteration or destruction.
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These measures may include secure systems, restricted access, password protection and other appropriate technical and organisational safeguards.
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However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.

Retaining Personal Information
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We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records or to meet our legal obligations.

When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.

Accessing or Correcting Your Personal Information

Under the Privacy Act 2020, you have the right to request access to personal information we hold about you and to request correction if you believe that information is inaccurate or incomplete.

There is generally no charge for requesting access to or correction of your personal information.

For Fabric Creations privacy enquiries, please contact:

‍Fabric Creations
58 Koromiko Street
Judea
Tauranga, New Zealand

Phone: 07 543 4088
Email: info@fabriccreations.co.nz

‍For KingTrack-related privacy enquiries, you can also contact:

‍KingTrack Limited
‍Phone: 07 571 0377
Email: sales@kingtrack.co.nz

‍Privacy Breaches

If we become aware of a privacy breach involving your personal information, we will assess the breach and take appropriate action in accordance with the Privacy Act 2020, including notifying affected individuals and the Office of the Privacy Commissioner where required.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal obligations.

Any updated policy will be published on this website.

‍Last updated: September 2026
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